The Portal and Customer API are available again and no further downtime is expected on these components.
Posted Jun 21, 2022 - 12:34 CEST
We will now start transitioning the Portal Load-balancing environment. This might effect active connections to the Portal web-interface and Customer-API but connectivity should be restored in a few seconds.
Posted Jun 21, 2022 - 12:12 CEST
The Agent-API is available again and no further downtime is expected on this component.
Posted Jun 21, 2022 - 12:08 CEST
We will now start transitioning the Agent-API Load-balancing environment.
This might result in loss of connections between agent installations and our platform, and a slight delay in reporting and execution of detection's, scans and agent-side tasks. All connections will be automatically re-established when the maintenance concludes.
Posted Jun 21, 2022 - 11:51 CEST
The Licensing-API is available again and no further downtime is expected on this component.
Posted Jun 21, 2022 - 11:49 CEST
We will now start transitioning the Licensing Load-balancing environment. During this transition, new server registrations may fail and the agents may log warnings.
All of these tasks can be safely retried. Existing licenses will remain functional.
Posted Jun 21, 2022 - 11:28 CEST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 21, 2022 - 10:00 CEST
Starting from 10:00 (CEST) on June 21 we will be doing maintenance on our Load-balancing servers. To ensure the stability and reliability of our Load-balancing systems we will be transitioning to another solution on all clusters.
While we don't expect significant downtime, a brief moment of lost connectivity might occur while we are transitioning between solutions.
During these transitions we will update this maintenance announcement on a per cluster basis.
Posted Jun 14, 2022 - 10:27 CEST
This scheduled maintenance affected: Portal, Customer API, Agent API, Definitions API, Licensing API, and Data Processing Infrastructure.