Patchman Status

All Systems Operational

Portal Operational

Customer API Operational

Agent API Operational

Definitions API Operational

Licensing API Operational

Data Processing Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Portal back-end software upgrade Jul 7, 10:00-11:00 CEST

We will be performing a software upgrade on the Portal back-end in the morning of July 07 starting from 10:00 (CEST). The goal of this upgrade is to maintain/increase stability of the back-end components.

During this maintenance the Agent API will be unavailable for a maximum time span of 30 minutes, resulting in temporary connection loss between the Patchman Agent and our infrastructure. The Portal and Customer API will be unavailable for a maximum time span of 10 minutes.

When the maintenance is completed the connections are automatically restored.
Posted on Jun 30, 14:26 CEST

Past Incidents

Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Load-balancing cluster migrations

Completed - The scheduled maintenance has been completed.
Jun 21, 15:57 CEST

Update - The Portal and Customer API are available again and no further downtime is expected on these components.
Jun 21, 12:34 CEST

Update - We will now start transitioning the Portal Load-balancing environment. This might effect active connections to the Portal web-interface and Customer-API but connectivity should be restored in a few seconds.
Jun 21, 12:12 CEST

Update - The Agent-API is available again and no further downtime is expected on this component.
Jun 21, 12:08 CEST

Update - We will now start transitioning the Agent-API Load-balancing environment.

This might result in loss of connections between agent installations and our platform, and a slight delay in reporting and execution of detection's, scans and agent-side tasks. All connections will be automatically re-established when the maintenance concludes.
Jun 21, 11:51 CEST

Update - The Licensing-API is available again and no further downtime is expected on this component.
Jun 21, 11:49 CEST

Update - We will now start transitioning the Licensing Load-balancing environment. During this transition, new server registrations may fail and the agents may log warnings.

All of these tasks can be safely retried. Existing licenses will remain functional.
Jun 21, 11:28 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 10:00 CEST

Scheduled - Starting from 10:00 (CEST) on June 21 we will be doing maintenance on our Load-balancing servers. To ensure the stability and reliability of our Load-balancing systems we will be transitioning to another solution on all clusters.

While we don't expect significant downtime, a brief moment of lost connectivity might occur while we are transitioning between solutions.

During these transitions we will update this maintenance announcement on a per cluster basis.
Jun 14, 10:27 CEST

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.