Patchman Status

All Systems Operational

Portal Operational

Customer API Operational

Agent API Operational

Definitions API Operational

Licensing API Operational

Data Processing Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Routine maintenance on Licensing API cluster Apr 15, 06:00-07:00 CEST

We will be performing routine maintenance on our Licensing API cluster on 15 April starting from 06:00 CEST.

The Licensing API will be unavailable for a maximum timespan of 10 minutes. During this time, new server registrations may fail and the agents may log warnings. All of these tasks can be safely retried. Existing licenses will remain functional and all other services will still be available.
Posted on Apr 8, 12:43 CEST

Past Incidents

Apr 10, 2020

No incidents reported today.

Apr 9, 2020

No incidents reported.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

Intermittent failure on data processing backend

Resolved - This incident has been resolved.
Apr 2, 14:57 CEST

Update - All systems are stable. We will continue to monitor the situation for regressions.
Apr 2, 10:10 CEST

Update - Systems are stable. We are currently working through the backlog of missed messages of several hours. Current expectations are this will be done within a maximum of 30 minutes. The Portal may show slightly out-of-date information until this is complete.
Apr 2, 09:26 CEST

Monitoring - We have identified the problem and implemented a solution. All systems are resuming normal operation. We continue to keep a close watch on the situation, while we roll out additional failsafes.
Apr 2, 08:55 CEST

Investigating - We are currently investigating an issue with our data processing backend, preventing synchronization between agents and the Patchman Portal from being executed correctly.
Apr 2, 08:48 CEST

Apr 1, 2020

No incidents reported.

Mar 31, 2020

Degraded performance on Portal

Resolved - This incident has been resolved.
Mar 31, 19:09 CEST

Monitoring - All connectivity issues are resolved and our systems are running at full capacity again. We will be monitoring the situation for regressions during the next few hours.
Mar 31, 16:58 CEST

Identified - We are currently noticing degraded performance on Portal, AgentAPI and Licensing due to connectivity problems at our infrastructure provider. We are working closely with them in resolving the issue and will provide updates when the incident progresses.
Mar 31, 16:19 CEST

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.