All Systems Operational
Portal ? Operational
Customer API ? Operational
Agent API ? Operational
Definitions API ? Operational
Licensing API ? Operational
Data Processing Infrastructure ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2020

No incidents reported today.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Completed - The scheduled maintenance has been completed.
Oct 21, 06:45 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 21, 06:25 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 CEST
Scheduled - We will be performing emergency maintenance on 21-Oct starting from 6:00 (CEST) to address an issue that potentially causes timeouts on new server registrations for some of our customers.

The Licensing API will be unavailable for a maximum timespan of 5 minutes. During this time, new server registrations may fail and the agents may log warnings. All of these tasks can be safely retried. Existing licenses will remain functional and all other services will still be available.
Oct 20, 12:03 CEST
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 11:51 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 15, 11:28 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:00 CEST
Update - This maintenance originally erroneously referred to the Portal and Customer API. Those components will not be affected by this maintenance - instead, it is on the Licensing API only. Our apologies for any confusion caused.
Oct 8, 10:53 CEST
Scheduled - As a followup on the maintenance of 15-October we will also be performing routine security maintenance on our Licensing API cluster on Thursday 15 October starting at 10:00 CEST. During the maintenance the Licensing API will be unavailable for a maximum time span of 10 minutes. All other components will remain unaffected.
Oct 8, 10:18 CEST
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.