Portal backend unreachable

Incident Report for Patchman

Resolved

This incident has been resolved.
Posted Jun 12, 2023 - 18:13 CEST

Update

The outage has been resolved, but, we are still completing some cleanup on the backend to ensure it doesn't regress.
Posted Jun 12, 2023 - 16:17 CEST

Update

Systems have resumed operation, but we are still remediating the root cause of the issue.
Posted Jun 12, 2023 - 15:21 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2023 - 15:00 CEST

Investigating

We're currently investigating problems with the Patchman Portal being unavailable for use due to an outage on the backend.
Posted Jun 12, 2023 - 14:56 CEST
This incident affected: Portal and Customer API.