"Too many redirects" error on Patchman Portal access

Incident Report for Patchman

Resolved

This incident has been resolved.
Posted Apr 23, 2024 - 17:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2024 - 15:23 CEST

Identified

We have identified a possible fix, which relies on a DNS change that unfortunately will take a while to propagate. While we wait for this to take effect, we continue to investigate other possible means of remediation.
Posted Apr 23, 2024 - 14:49 CEST

Investigating

We are aware of customers intermittently getting "Too many redirects" errors on attempting to connect to the Patchman Portal. We are investigating this issue.
Posted Apr 23, 2024 - 14:35 CEST
This incident affected: Portal and Customer API.
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