Structural database upgrade
Scheduled Maintenance Report for Patchman
The scheduled maintenance has been completed.
Posted May 23, 2018 - 14:25 CEST
We are currently in the verification stage of this maintenance. Components should remain unaffected from now on.
Posted May 23, 2018 - 09:06 CEST
All components are back online. We are still performing final steps of the maintenance which don't require full downtime of components.
Posted May 23, 2018 - 08:59 CEST
We are curerntly completing safety and sanity checks for the successful completion of the maintenance. Components will remain unavailable for a short period of time.
Posted May 23, 2018 - 08:34 CEST
Maintenance is in progress. The Portal, Customer API and Data Processing Backends are currently offline.
Posted May 23, 2018 - 08:23 CEST
We are starting deployment of our changes. Components will gradually go offline.
Posted May 23, 2018 - 08:13 CEST
In progress
We are currently completing final preparations for the database maintenance. No components are affected yet.
Posted May 23, 2018 - 08:01 CEST
In the morning of Wednesday 23 May we will be doing structural upgrades to our database cluster. These upgrades are required to ensure continued scalability of our cluster, and represent a vital step in our project of enacting major performance increases for all our customers. Those performance increases will be immediately visible for new customers; existing customers will see this increase during individual upgrades over time following this maintenance.

Since this upgrade modifies core elements of our product backend we are forced to completely disable all of our database-backed services as the upgrade progresses. It is our current expectation that the downtime will be limited to no more than 15 minutes. During this time, the Portal, Customer API and Data Processing Backends will be offline; all other services remain unaffected. Agents will continue to perform scans as usual, however the processing of detections and tasks may be delayed until after the services are back online.

Customers don't need to do anything to prepare for this maintenance. However, in case you have any questions regarding this maintenance or the follow-up invidiual upgrades, don't hesitate to contact us at
Posted May 16, 2018 - 10:25 CEST
This scheduled maintenance affected: Portal, Customer API, and Data Processing Infrastructure.