Failing definition updates

Incident Report for Patchman

Resolved

This incident has been resolved.
Posted Mar 09, 2021 - 18:27 CET

Monitoring

We have implemented a fix on our Definitions API that we believe will resolve the problem permanently. We continue to monitor the situation to make sure. It may take a while for your definition updates to complete still - check your agent logs for more information on the current definition update process.
Posted Mar 09, 2021 - 15:44 CET

Update

Our investigation is still ongoing.
Posted Mar 09, 2021 - 14:11 CET

Identified

We have identified two different problems. For one of these, we implemented a fix already, and we expect to see more updates succeed as a result of this. For our second problem, investigation is still ongoing regarding the best way to resolve this.
Posted Mar 09, 2021 - 10:54 CET

Investigating

We are seeing large numbers of definition updates fail on agents running our current version 1.13.0. Investigation is underway to determine the root cause of this problem.
Posted Mar 09, 2021 - 09:37 CET
This incident affected: Definitions API.