Connection loss on Agent API

Incident Report for Patchman

Resolved

This incident has been resolved.

Posted Jan 24, 2018 - 12:03 CET

Monitoring

Regular service has been restored. We will be monitoring the situation for any regressions going forward.

Posted Jan 24, 2018 - 10:55 CET

Update

Our monitoring is showing connections are re-establishing and packet loss is decreasing. We expect all connections to be back up within several minutes.

Posted Jan 24, 2018 - 10:46 CET

Identified

We are seeing connections being dropped and high packet loss on connections to our Agent API. Our infrastructure provider has already identified connectivity problems in their networking infrastructure which they are currently addressing. We will keep you updated on their progress.

Posted Jan 24, 2018 - 10:19 CET