Potential connectivity issues on Portal, Customer API, Definitions, Licensing

Incident Report for Patchman

Resolved

This incident has been resolved.

Posted Jul 22, 2020 - 16:06 CEST

Monitoring

Our infrastructure provider has solved the problem and our services are fully operational again. We keep monitoring closely for any regressions.

Posted Jul 22, 2020 - 15:13 CEST

Identified

We identified the issue to our infrastructure provider having connectivity problems. We are working closely with them to restore the services to full capacity.

Posted Jul 22, 2020 - 14:53 CEST

Investigating

We are currently investigating potential connectivity issues on Portal, Customer API, Definitions, Licensing.

Posted Jul 22, 2020 - 14:44 CEST

This incident affected: Portal, Customer API, Agent API, Definitions API, and Licensing API.