Portal and Customer API unavailable

Incident Report for Patchman

Resolved

This incident has been resolved.

Posted Feb 07, 2018 - 09:23 CET

Monitoring

All systems are back at normal capacity. We will be monitoring the situation for regressions during the next few hours.

Posted Feb 06, 2018 - 21:46 CET

Update

The services are currently back online, but in a degraded state. We are still working on a more permanent solution.

Posted Feb 06, 2018 - 21:27 CET

Identified

The Portal and Customer API are currently unavailable. We have identified the root cause and are working on a resolution.

Posted Feb 06, 2018 - 21:21 CET